FAQ’s

Have a question or need a bit of help? Check out the FAQs/Guides below, alternatively contact us.
Why Silicone?
Our silicone gear is food grade, BPA-Free, bacteria resistant, temperature resistant, shatterproof, age resistant, virtually indestructible, come in a trippy variety of colours, easy to customize and most importantly easy to clean!
Is your gear easy to clean?
Our pieces are made of food grade (FDA certified), temperature resistant and durable silicone – nothing sticks! It’s much easier to clean then the alternatives.
How can I find information on a specific product?
Every product we offer is listed and detailed on our website by viewing the ordering or product pages. The product descriptions should contain in depth information on the product including key product features. If you have any further questions relating to a product that has not been answered on the website, please contact us and we will get an answer for you.
Do you offer discounts for bulk purchases?

Yes we do! For queries relating to bulk purchases please contact our friendly team at Tokorama

What if my selected item is out of stock?

If a particular Tokorama product is out of stock, you will be notified during checkout and notified of the availability date, the order can still be processed however the products will be dispatched when they become available.

Guides

Getting started with Tokorama

We ship all products in discreet packaging, charges to your PayPal or Credit Card are also labelled discretely.

Signing up to our newsletter

By signing up to our newsletter, you are signing up to receive awesome deals, product updates and freebies. 

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To sign up, go to the bottom of any page, enter your email and hit ‘Get on board’!

Browsing product categories

To browse specific categories, you can instantly switch between them by using the menu.

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You can also browse by brand by clicking the relevant brand logo on the home page.

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Managing your orders and invoices

You can access the ‘My Account’ page by clicking the link at the top or the footer of the website. From your account dashboard you can view your recent orders, manage your shipping and billing addresses and edit your password and account details.

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You can view and download your invoices in the orders section.